Our Central Station operates ceaselessly, 24/7, every day of the year. The operational system diligently records all alarms and trouble notifications for every customer account.

Located at our primary office in Paradera at 185-B, our Monitoring Central Station is under the constant supervision of proficient alarm operators, available every hour of every day, throughout the year. These dedicated operators are unwaveringly committed to adhering to our stringent company protocols, always placing the security and privacy of our customers at the forefront.

Their paramount focus lies in promptly addressing alarms with the utmost priority and ensuring timely notifications to our valued customers. Operators are mandated to uphold strict information security measures, including the request for an identifying password to prevent unauthorized access.

Our protocol mandates direct communication with customers, requesting their personal presence to investigate alarms and inspect the premises' interior. Our comprehensive monitoring service encompasses the oversight of various electronic alarms, including burglary, fire suppression, temperature alarms, and trouble notifications. Smart Systems is equipped to monitor an extensive array of electronic alarm and fire systems, ensuring the safety and security of our esteemed clients.